FAQ

Questions we hear
before every project.

If your question is not here, email hello@marketingcopywritinglab.com and we will reply within one business day.

We start with research, not writing. Before anything is drafted, we spend time understanding your audience, your competitive positioning, and why your previous copy did or did not work. The writing stage is the last mile, not the starting point.

Foundation projects are delivered in 7 business days from brief. Growth projects in 5 days. Authority projects have a 48-hour turnaround on priority assets. All windows begin from the date the completed brief is confirmed.

Our deepest experience is in B2B SaaS, e-commerce, and professional services. We have also written for healthcare, fintech, edtech, and several manufacturing companies. The brief and research process is how we get up to speed on any industry.

Google Docs by default, formatted for easy editing and implementation. We also deliver in Word, plain text, formatted HTML, or structured CMS-ready formats on request. Specify in the brief.

The Authority package functions effectively as an ongoing retainer. For higher-volume needs, contact us to discuss a custom arrangement. All retainer pricing is based on the same per-deliverable rates.

Revision rounds are built into every package. Foundation includes 2 rounds, Growth and Authority include unlimited revisions. We do not close a project until the copy is right. If we have fundamentally misunderstood the brief, we start again.

Full payment is required before work begins, processed securely via Stripe. All prices are in US dollars. We accept all major credit and debit cards.

Yes. Email us with your industry and the type of copy you need and we will send relevant examples before any commitment is made.

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Tell us about your project and what copy you need. We will reply with a clear recommendation and scope within one business day.

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Quick Answers
Can I request samples before ordering?
Yes. Email with your industry and copy type and we will send relevant examples.
Do you work with non-US companies?
Yes. We work with companies in any country. All copy is in American English by default, British English on request.
Is there a minimum order?
No. The Foundation package is the smallest engagement and works for a single deliverable.
Do you offer retainers?
The Authority package is effectively a retainer structure. Custom retainer arrangements are available for higher volume.
How do I start after paying?
The brief intake form is sent to your email within one business day. Fill it in and return it to start the project.